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CORONAVIRUS (COVID-19) RESOURCE CENTER Read More

EDEN MEDICAL CENTER

Hospital Type: Acute Care Hospitals

Hospital Owner: Voluntary non-profit - Other

Emergency Services: Yes

Hospital Overall Rating:


EDEN MEDICAL CENTER
State Average
National Average
Nurse Communication
Patients who reported that their nurses Always communicated well
73%
75%
80%
Patients who reported that their nurses Usually communicated well
20%
19%
16%
Patients who reported that their nurses Sometimes or Never communicated well
7%
6%
4%
Doctor Communication
Patients who reported that their doctors Always communicated well
75%
75%
80%
Patients who reported that their doctors Usually communicated well
19%
18%
15%
Patients who reported that their doctors Sometimes or Never communicated well
6%
7%
5%
Received help as soon as they wanted
Patients who reported that they Always received help as soon as they wanted
58%
59%
66%
Patients who reported that they Usually received help as soon as they wanted
31%
28%
25%
Patients who reported that they Sometimes or Never received help as soon as they wanted
11%
13%
9%
Staff Explained Medicine
Patients who reported that when receiving new medication the staff Always communicated what the medication was for
64%
71%
75%
Patients who reported that when receiving new medication the staff Usually communicated what the medication was for
20%
17%
16%
Patients who reported that when receiving new medication the staff Sometimes or Never communicated what the medication was for
16%
12%
9%
Room & Bathroom Were Clean
Patients who reported that their room and bathroom were Always clean
70%
71%
73%
Patients who reported that their room and bathroom were Usually clean
22%
19%
18%
Patients who reported that their room and bathroom were Sometimes or Never clean
8%
10%
9%
Area Quiet at Night
Patients who reported that the area around their room was Always quiet at night
51%
50%
62%
Patients who reported that the area around their room was Usually quiet at night
37%
33%
29%
Patients who reported that the area around their room was Sometimes or Never quiet at night
12%
17%
9%
Given information about what to do during recovery
Patients who reported that YES, they were given information about what to do during their recovery at home
84%
84%
86%
Patients who reported that NO, they were not given information about what to do during their recovery at home
16%
16%
14%
Hospital Rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
70%
67%
72%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
21%
22%
20%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
9%
11%
8%
Would Patient Recommend Hospital
Patients who reported YES, they would definitely recommend the hospital
69%
66%
70%
Patients who reported NO, they would probably not or definitely not recommend the hospital
5%
8%
6%

Phone

  • 510-537-1234

Address

  • 20103 LAKE CHABOT ROAD
    CASTRO VALLEY, CA 94546